Amendment status not verified — confirm the current text below against the official source.
(1) The Commission shall monitor the implementation ofthis Act on a regular basis. (2) Without prejudice to the provisions contained in sub-section (1), the functions of the Commission shall, amongst other things, include the following, namely:— (a) (b) (C) (d) (e) monitoring the publication of services to be delivered and adherence to the time schedule, manner ofdelivery and quality of such services notified by the Government; advise for redressal ofthe public grievances with regard to the non-availability of public service in electronic mode and/or any deficiency in electronic service delivery; recommend changes in the procedure for delivery of public service which shall make the delivery more transparent, efficient and friendly: Provided that, before making such a recommendation, the Commission shall consult the Administrative Secretary ofthe Department which is to deliver the public service; ask Government to seek feedback/response from the citizens about their experience in availing the services from the public authority and review the same; hear and decide the revision with regard to default and/or delay in delivery ofpublic service filed before it, as provided for in section 16; Powers and functions ofthe Commission. Revision and suo-moto powers. 86 PUNJAB GOVT. GAZ. (EXTRA), JULY 17, 2018 (ASAR 26, 1940 SAKA) (1‘) take on its own motion notice offailure to deliver public service in accordance with this Act and refer such cases to public authority for disposal as it may deem appropriate; and (g) performing any other function as may be prescribed.