Amendment status not verified — confirm the current text below against the official source.
Applications from consumers AU applications for new water and sewer connection, additional connection, change of size of connection, reopening and disconnection, replacement of water meter, mutation shall be made to the Zonal Revenue Officer in the formats prescribed in scheduie-L. Procedure for sanction of Water and Sewer Connection (a) Any person whe is resident of territorial jurisdiction of Board and where services are maintained by the Board, is eligible to apply for new connection under regulation 3 and 4, subject to following conditions: i) Technical feasibility for providing services should exist. i} Applicant is required to attach the identity proof and ownership/ occupancy proof and no objection certificate from owner m case of tenant with the application. i) There should not be any outstanding dues towards the Board against the property on account of water/ sewer/ development/ infrastructure charges etc. iv} In case there are more than one occupier/ owner then the outstanding arrears/ dues in respect of the share amount will be paid by the applicant. ZRO will assess and prepare a site report before levy such share arnount. v) Apphcant is bound to abide by the conditions mentioned in the application form and is required to pay the fees, security deposit or any other charges as applicable or as may be levied by the Board from time to time. The sanction of connection in any premises does not acknowledge or confer any title, ownership or occupancy right in favour of the applicant. (b) Water shall be supplied, subject to technical feasibility, through sanctioned appropriate sized ferrule in consonance to the estimated water consumption of the consumer. (c) Subject to the fulfilment of above mentioned requirements and approval of ZRO/ competent authority, a new connection may be sanctioned. Applicant is required to make payment of the demand raised by the ZRO office, which shall be deposited within a period of fifteen days failing which a fresh bill will be issued. (d) The consumer will be given a boring date and time by ZRO under intimation to JE concerned when the consumer is required to get connection installed on the Board distribution line through a licensed plumber or any agency having licenced plumbers of the Board. Execution of the work by other than a licensed plumber shall lead to levy of penalty provided in Schedule [V of the Act, (ec) Wherever it is found that the installation of connection has been done in contravention of the sanction, such as fixation of ferrule of a size other than the sanctioned one, or through unauthorized person or the work 1s executed on any other date than the prescribed one, such boring will be treated as unauthorized and the sanction is hable to be withdrawn, in addition to imposition of penalty as provided in Schedule [V of the Act. Provided that in case consumer gives sufficient reason for not executing the work on the specified date he may approach ZRO within 15 days, grving reasons for the failure and request for grant of another boring date, in which case, ZRO upon berng satisfied, may give new date for boring. (} In case of detection of unauthorized connection at the property, where connection has been applied for, consumer is required to get such unauthorized connection regularized first in applicable category by paying penalty, water charges for three years and water connection charges, failing which such connection may be cut off, besides issuance of challan and withholding of sanction for new connection. (eg) lt would be open for the Board to provide a certificate in respect of the availability/ adequacy of water and sewer system in a property for purpose of sanction of building plan by the Municipal Corporations of Delhi/ DDA or any other competent authority. Ve Temporary water connection a} A temporary water connection may be applied for in the format prescribed for regular conmection mitially for a period not exceeding three months, subject to technical feasibility, provided that applicant pays prescribed security deposit for the period tor which such connection is apphed. Such connection is renewable maximum for another period of three months. b}) Applicant will apply for such connection by submitting his application alongwith authorization letter and identity proof and security amount for the entire period for which water connection has been applied. Amount will be assessed on the basis of estimated consumption assessed by area Executive Engineer or Joint Director (Revenue) concerned. ¢c) Such connection may be allowed in vacant plot or temporary shed, for holding a fair, function, circus, or such events where large number of people are expected to attend. d} Subject to availability of sufficient quantity of water, such water connection tor construction purposes (new or additional}, may be allowed by ZRO after consulting area Zonal Engineer. In such case, charges as mentioned in Annexure | of Schedule HI hereto will be applicable, which were calculated by area ZE. However, such connection cannot be claimed as a matter of rignt. e) Al other provisions as applicable to the regular consumer will be applicable to such connection also. f) It will be the duty of the consumer to get his temporary connection disconnected through a licensed plumber or authorised agency of the Board after expiry of the sanction period and clearing all the arrears, failing which consumer will be hable to pay the penalty in addition to the arrears. 8 Category of consumer Board shall classify consumers in different categories according to nature of use of water and/or activities undertaken at the premises of the consumer for the purposes of tariff. The broad classification is as under:- D) cy Residential (A): Water supplied to such plot/property which 1s used purely for residential purpose. Partially Residential/Mixed (8): Water supplied to such residential buildings where commercial activity having non-intensive use of water exists, such as private clinic, consulting chambers, shops, Atta Chakit, property dealer’s office etc. For Group Housing Societies and Apartments with one bulk connection for water, the dwelling units which are having mixed use activity, shall be charged at tariff apphcable for mixed use rates after taking average consumption for each unit. The office bearer with meter reader will assess such units after every two billing cycles. Industnial/Commercial (C)}:- Water supphed to plot/preperty where intensive use of water is envisaged such as institutes, hospitals, schools, offices, office complexes, Raihway Stations/ yards, Police Stations, Airports, Bus- stand, Petrol Pumps, Hotels, restaurants, clubs, marriage halis, industry, cooling plants, factories, 1ce cream factory, amusement parks dhobt ghat etc. Water supphed to properties having provision of ether rain water harvesting or waste water recycling or both (D) i) Such plot/properties which are having area of 2000 square meter or more and having installed functional rain water harvesting system or waste water recycling system, shall be granted rebate of 10% in the total bill ammount and 15% if both the above systems have been set up and functional. i} Ifthe Rain Water Harvesting system is adopted by a society then the individual member of that society will be entitled to above mentioned rebate in water bill, ui) The area Zonal Engineer or such other suitable agency as authorized by the board will provide a functional certificate im respect of the above systems mentioning therein that substansive portion of the plot/ property has been covered as far as Rain Water Harvesting is concerned. Similarly, he will certify that substantive quantity of the waste water generated has been recycled by the consumer. A certificate will be issued after every six months. 9