CWP-22993-2026 -1- IN THE HIGH COURT OF PUNJAB AND HARYANA AT CHANDIGARH 132 CWP-22993-2026 Date of Decision: 27.07.2026 Tareef Hussain …Petitioner(s) Versus Universal Sompo General Insurance Company Limited and others …Respondent(s) CORAM: HON'BLE MR. JUSTICE TRIBHUVAN DAHIYA Present:- Mr. Rajesh Bansal, Advocate for the petitioner TRIBHUVAN DAHIYA, J. (Oral) The petition has been filed seeking a writ of mandamus directing the third respondent/Insurance Ombudsman to decide the petitioner’s complaint dated 23.03.2026, Annexure P-10, against unfair rejection of his motor theft claim pertaining to policy no.2315/60253444/00/B00, issued by the Universal Sompo General Insurance Company Limited. The claim was registered as complaint no.CHD-G-052-2627-0019 dated 28.04.2026, vide communication Annexure P-11. 2. Learned counsel submits that after registration of the complaint, the petitioner received a communication dated 28.04.2026, Annexure P-11, seeking certain documents; the same were duly furnished by him vide email dated 29.04.2026, Annexure P-12. Thereafter, no notice was received from the Ombudsman, nor did any hearing take place. The emails sent by the petitioner seeking decision of the complaint remained unanswered; he has referred to the PAYAL 2026.07.31 10:25 I attest to the accuracy and authenticity of this order/judgment CWP-22993-2026 -2- latest email dated 22.06.2026, Annexure P-14, in that regard. It is further contended that in terms of Rule 17(4) of the Insurance Ombudsman Rules, 2017 (for short,‘the 2017 Rules’), Annexure P-13, the third respondent is mandated to finalise its findings and pass an award within a period of three months of receiving all requirements from the complainant. This mandate has not been adhered to. 3. Keeping in view the nature of directions being issued, which are not to the prejudice of the respondents, service of notice upon them is dispensed with. 4. Considering the facts aforementioned as also the position under the 2017 Rules specifying the time period to pass the award, the petition is disposed of with a direction to the third respondent to consider and decide the petitioner’s aforementioned complaint expeditiously. (TRIBHUVAN DAHIYA) JUDGE 27.07.2026 Payal Whether speaking/reasoned Yes/No Whether reportable Yes/No PAYAL 2026.07.31 10:25 I attest to the accuracy and authenticity of this order/judgment