[2026:RJ-JP:17054] HIGH COURT OF JUDICATURE FOR RAJASTHAN BENCH AT JAIPUR S.B. Civil Writ Petition No. 6185/2026 Excelium Technologies Pvt Ltd., Through Authorized Signatory Ishan Kanungo Registered Office At Coworks, 3Rd Floor, Prudential Building, Central Aevenue, Hiranandani Gardens, Powai, Mumbai-400076, Maharashtra, India-400076 ----Petitioner Versus 1. Equitas Bank, Through Its Manager (Andheri Branch) At Unit No 3, Town Centre, Andheri Kurla Road, Mittal Industrial Estate, Marol, Andheri East, Mumbai, Maharastra- 400059 2. The Deputy Inspector General Cyber Crime, Police Headquarters, Jaipur, Rajasthan ----Respondents For Petitioner(s) : Mr. Sandeep Bansiwal For Respondent(s) : Mr. Somitra Chaturvedi, Dy. G.C. Ms. Neha Sharma with Ms. Harshita Singhal for Mr. Vineet Sharma HON'BLE MR. JUSTICE ANUROOP SINGHI Order 22/04/2026 1. Learned counsel for the petitioner, at the very outset, seeks liberty to approach the concerned bank for redressal of petitioner’s grievance, more particularly, in light of Clause 10 - Grievance Redressal Mechanism of Section III of the Standard Operating Procedure (SOP) dated 02.01.2026 issued by the Ministry of Home Affairs. 2. Taking note of the above limited submission, liberty as prayed for is granted to the petitioner. [2026:RJ-JP:17054] (2 of 2) [CW-6185/2026] 3. In the event, the petitioner approaches the competent authorities in terms of the said SOP, the concerned authorities of the State and Bank are directed to ensure that the grievance of the petitioner is duly considered strictly in accordance with the terms as provided in the SOP and within the time-frame prescribed therein. The timeline stipulated under the said SOP shall be mandatorily and strictly adhered to by the concerned authorities. 4. With the aforesaid liberty and directions, the writ petition stands disposed of. 5. Pending application(s), if any, also stand disposed of. 6. However, if even after exhausting the alternative mechanism provided under the said SOP before the competent authorities, the petitioner’s grievance or cause of action still survives, the petitioner shall be at liberty to avail appropriate legal remedies in accordance with law, if so advised. (ANUROOP SINGHI),J DIKSHA MISHRA /37