The CONSUMER PROTECTION ACT, 2019
uttarakhand · 2019
- S. 124th July, 2020
- S. 2Definitions
- S. 3Central Consumer Protection Council
- S. 4Procedure for meetings of Central Council
- S. 5Objects of Central Council
- S. 6State Consumer Protection Councils
- S. 7Objects of State Council
- S. 8District Consumer Protection Council
- S. 9Objects of District Council
- S. 10Establishment of Central Consumer Protection Authority
- S. 11Qualifications, method of recruitment, etc
- S. 12Vacancy, etc
- S. 13Appointment of officers, experts, professionals and other employees of Central Authority
- S. 14Procedure of Central Authority
- S. 15Investigation Wing
- S. 16Power of District Collector
- S. 17Complaints to authorities
- S. 18Powers and functions of Central Authority
- S. 19Power of Central Authority to refer matter for investigation or to other Regulator
- S. 20Power of Central Authority to recall goods, etc
- S. 21Power of Central Authority to issue directions and penalties against false or misleading advertisements
- S. 22Search and seizure
- S. 23Designation of any statutory authority or body to function as Central Authority
- S. 24Appeal
- S. 25Grants by Central Government
- S. 26Accounts and audit
- S. 27Furnishing of annual reports, etc
- S. 28Establishment of District Consumer Disputes Redressal Commission
- S. 29Qualifications, etc
- S. 30Salaries, allowances and other terms and conditions of service of President and members of District Commission
- S. 31Transitional provision
- S. 32Vacancy in office of member of District Commission
- S. 33Officers and other employees of District Commission
- S. 34Jurisdiction of District Commission
- S. 35Manner in which complaint shall be made
- S. 36Proceedings before District Commission
- S. 37Reference to mediation
- S. 38Procedure on admission of complaint
- S. 39Findings of District Commission
- S. 40Review by District Commission in certain cases
- S. 41Appeal against order of District Commission
- S. 42Establishment of State Consumer Disputes Redressal Commission
- S. 43Qualifications, etc
- S. 44Salaries, allowances and other terms and conditions of service of President and members of State Commission
- S. 45Transitional provision
- S. 46Officers and employees of State Commission
- S. 47Jurisdiction of State Commission
- S. 48Transfer of cases
- S. 49Procedure applicable to State Commission
- S. 50Review by State Commission in certain cases
- S. 51Appeal to National Commission
- S. 52Hearing of appeal
- S. 53Establishment of National Consumer Disputes Redressal Commission
- S. 54Composition of National Commission
- S. 55Qualifications, etc
- S. 56Transitional provision
- S. 57Other officers and employees of National Commission
- S. 58Jurisdiction of National Commission
- S. 59Procedure applicable to National Commission
- S. 60Review by National Commission in certain cases
- S. 61Power to set aside ex parte orders
- S. 62Transfer of cases
- S. 63Vacancy in office of President of National Commission
- S. 64Vacancies or defects in appointment not to invalidate orders
- S. 65Service of notice, etc
- S. 66Experts to assist National Commission or State Commission
- S. 67Appeal against order of National Commission
- S. 68Finality of orders
- S. 69Limitation period
- S. 70Administrative control
- S. 71Enforcement of orders of District Commission, State Commission and National Commission
- S. 72Penalty for non-compliance of order
- S. 73Appeal against order passed under section 72
- S. 74Establishment of consumer mediation cell
- S. 75Empanelment of mediators
- S. 76Nomination of mediators from panel
- S. 77Duty of mediator to disclose certain facts
- S. 78Replacement of mediator in certain cases
- S. 79Procedure for mediation
- S. 80Settlement through mediation
- S. 81Recording settlement and passing of order
- S. 82Application of Chapter
- S. 83Product liability action
- S. 84Liability of product manufacturer
- S. 85Liability of product service provider
- S. 86Liability of product sellers
- S. 87Exceptions to product liability action
- S. 88Penalty for non-compliance of direction of Central Authority
- S. 89Punishment for false or misleading advertisement
- S. 90Punishment for manufacturing for sale or storing, selling or distributing or importing products containing adulterant
- S. 91Punishment for manufacturing for sale or for storing or selling or distributing or importing spurious goods
- S. 92Cognizance of offence by court
- S. 93Vexatious search
- S. 94Measures to prevent unfair trade practices in e-commerce, direct selling, etc
- S. 95Presidents, members, Chief Commissioner, Commissioner and certain officers to be public servants
- S. 96Compounding of offences
- S. 97Manner of crediting penalty
- S. 98Protection of action taken in good faith
- S. 99Power to give directions by Central Government
- S. 100Act not in derogation of any other law
- S. 101Power of Central Government to make rules
- S. 102Power of State Government to make rules
- S. 103Power of National Commission to make regulations
- S. 104Power of Central Authority to make regulations
- S. 105Rules and regulations to be laid before each House of Parliament
- S. 106Power to Remove Difficulties
- S. 107Repeal and savings