Bare ActsThe Policy on Public Grievances Redressal

Section 3

If the applicant is not satisfied and wishes to reopen the !titmice, the system marks the grievance as reopened by the

Amendment status not verified — confirm the current text below against the official source.

If the applicant is not satisfied and wishes to reopen the !titmice, the system marks the grievance as reopened by the applicant. g) First mulled= of grievances at District Level: i. When the applicant Is not satisfied with the redressal provided by the DDNO or DFO under IV(e) (Category 2) and reopens the grievance on the eutornated received by her/ him, the system sends it to the Assistant Commissioner (Grievances) (AC (CO. The AC(Gr.) is required to take appropriate action upon the grievance within working days from dm date of receipt of the reopened grievance. She/ he may I. Redress the grievance and mark it as closed. I. The AC(Gr.), as per her/his judgment, may voluntarily escalate the grievance to the DSNO if she/ he feels that the grievance cannot be redressed at her/ his level. iii. The DSNO is required to redress the erievance within II waticinv days frnm the dale

Section 3 – The Policy on Public Grievances Redressal | DailyLaw.ai