Bare ActsKerala Right to Public Service Act, 2025

Section 5

Rendering of public service within stipulated time limit.--

Amendment status not verified — confirm the current text below against the official source.

(1) The designated officer shall render the public service to the eligible person within such time limit as may be specified in the notification issued under sub-section (1) of section 4. (2) The stipulated time limit shall commence from the date on which an application for a public service, complete in all respects, is submitted to the designated officer or the subordinate officer authorized to receive such an application, in such manner, as may be prescribed. (3) Every designated officer shall maintain applications and related documents for public services for which services, are rendered or rejected, as the case may be, in such manner, as may be prescribed, preferably in electronic format. (4) Every applications received by the designated officer shall be duly acknowledged stating the date of receipt of the application, and in the case of application submitted online, an automatic acknowledgement shall be generated. (5) On receipt of an application, the designated officer shall also take action on it in the manner as may be prescribed and render the public service within the stipulated time limit or reject the application: Provided that in the case of rejection of the application, the designated officer shall record the reasons thereof and intimate the same to the applicant. (6) Where special public services are not rendered to the applicant within the stipulated time limit, the said services shall be deemed to have rendered within five days after the expiry of the stipulated time limit, and in such cases every head of the department shall arrange a system to make available necessary documents to the applicant from the designated officer in electronic form or otherwise: Provided that an application complete in all respects alongwith related documents shall be submitted inorder to obtain such service.

Section 5 – Kerala Right to Public Service Act, 2025 | DailyLaw.ai