Amendment status not verified — confirm the current text below against the official source.
(1) The following information shall be included in the bill:-- (a) address and telephone number of the billing office or distribution centre; (b) bill number and period of bill; (c) name and address of the consumer and consumer number with location code; (d) pole number, or distribution pillar reference from which connection is served and name of sub-division or centre; (e) date of issue of bill; (f) tariff category of consumer (i.e. domestic, commercial, industrial etc.); (g) tariff, rate of electricity duty and cess applicable; (h) status of meter (OK/defective/not available); (i) billing status (regular/assessed/provisional bill/special bill with reason); (j) supply details:-- (i) type of supply (i.e. single phase, three-phase LT, HT or EHT); (ii) contracted load or connected load; (k) meter number and identification details of meter (in case the meter was replaced during the billing period, the bill shall indicate the meter numbers of new as well as old meter, date of replacement, final reading of old meter and initial reading of new meter at the time of replacement of meter) (l) opening meter reading with date; (m) closing meter reading with date; (n) multiplication factor of the meter if any; (o) units consumed; (p) maximum demand, power factor etc. if applicable; (q) due date of payment; (r) item wise billing details for the current month such as: (i) energy charges (ii) fixed charges (iii) meter rent, if any (iv) capacitor surcharges (v) other charges, if any (vi) electricity duty (viii) fuel cost adjustment charges (ix) power factor adjustment charges, if any (x) reactive energy charges, if any (xi) time of use charges, if any (xii) penal charge for delay, if any (xiii) interest on instalments due (xiv) total demand for the current month (xv) arrears (with details) (xvi) details of subsidy if any (xvii) others (with details) (xviii) total amount due (xviii) adjustment (xix) net amount to be paid (s) modes of payment accepted; (t) in case of cheques and bank drafts, the receiving authority in whose favour the amount shall be drawn; (u) security deposit held and required; (v) advance already paid; (w) details of last six readings: (2) The following information shall also be provided along with the bill:-- (a) address of collection centre and their working hours; (b) schedule of collection by mobile collection centre if any, at different venues; (c) designation and address of the authority with whom grievance or complaints pertaining to bills may be lodged; (d) address and telephone number of the Consumer Grievance Redressal Forum and the Ombudsman constituted under Section 42 of the Act; (e) tariff schedule applicable to the consumer; (f) date of disconnection if payment is not made within the due date; (g) complete address and telephone number of consumer service centre of the licensee, if any, for seeking clarification; (h) additional information, if any, as desired by the licensee: Provided that the bill shall not become invalid only because of any one or more item of information are absent in the bill.