Amendment status not verified — confirm the current text below against the official source.
(1) The meter shall regularly be read once in every billing cycle and on special reading occasions. (2) The consumer shall extend all facilities to read the meter, to the licensee or his employee or to the person duly authorised by the licensee for the purpose. (3) The meter shall be read only by an employee of the licensee or by the person duly authorised by the licensee for this purpose. (4) The licensee shall issue proper photo identity cards to the employee or the person duly authorised by the licensee for reading the meter and he shall carry the photo identity card during the course of meter reading. (5) The employee of the licensee or the person duly authorised by the licensee for reading the meter, may use hand held instruments, meter reading instrument (MRI) or wireless equipment for recording meter readings and for generation of bills on the spot. (6) If bills are prepared on the basis of MRI downloads or if meter reading is taken on the basis of remote meter reading and the consumer wishes to have a record of the reading taken, he shall be given such details by the licensee. (7) It shall be the duty of the employee of the licensee or the person duly authorised by the licensee for reading the meter, to check the condition of light emitting devices (LED) on electronic meters. (8) In case the LED indicator for earth leakage provided in the electronic meters is found to be 'ON', he shall inform the consumer that there is leakage in the premises and advise the consumer to get the wiring checked and leakage removed. (9) The employee of the licensee or the person duly authorised by the licensee for reading the meter shall also inform the concerned officials of the licensee about the leakage. (10) Status of the meter or its seal or both along with the meter reading details for the last six billing cycles of each consumer shall be made available on the website of the licensee. (11) In case, for any reason, the meter is not read during a billing cycle, the licensee shall prepare a provisional bill based on the average consumption of previous three billing cycles when readings were taken. (12) Such provisional billing shall not continue for more than two billing cycles at a stretch, and the licensee shall not generate more than two provisional bills for a consumer during one financial year. (13) The amount paid as per the provisional bill shall be adjusted against the bill raised on the basis of actual meter reading during subsequent billing cycles.