Amendment status not verified — confirm the current text below against the official source.
Every staff member shall at all times avoid all conduct calculated to unduly irritate, or annoy any prisoner and shall treat every prisoner with tact, good temper, humanity and complete impartiality and shall listen to every complaint or report which any prisoner may at any time make to him and shall show all such kindness and consideration to every prisoner as compatible with the firm and effective discharge of his duties. Subject to the foregoing provisions of this rule, every such officer shall firmly and fully maintain strict discipline and enforce all laws, rules, regulations, directions and orders for the time being in force and applicable to the discharge of all or any of the duties pertaining to his office. NOTE.— It is important that every complaint made by a prisoner shall be heard with attention, in order that, if well founded, the grievance complained of may be redressed or remedied, and that in no case should any just cause for discontent be allowed to remain. Prisoner not to be struck with force.