The Consumer Protection Act, 1986
gujarat · 1986
- S. 1Short title, extent, commencement and application
- S. 2Definitions
- S. 3Act not in derogation of any other law
- S. 4The Central Consumer Protection Council
- S. 5Procedure for meetings of the Central Council
- S. 6Objects of the Central Council
- S. 7The State Consumer Protection Councils
- S. 8Objects of the State Council
- S. 8AThe section mandates the establishment of District Consumer Protection Councils by the State Government to oversee consumer protection in each district.
- S. 8BSection 8B mandates District Councils to promote and protect consumer rights as outlined in the act.
- S. 9Establishment of Consumer Disputes Redressal Agencies
- S. 10Composition of the District Forum
- S. 11Jurisdiction of the District Forum
- S. 12Manner in which complaint shall be made
- S. 13Procedure on admission of complaint
- S. 14Finding of the District Forum
- S. 15Appeal
- S. 16Composition of the State Commission
- S. 17Jurisdiction of the State Commission
- S. 17AThe State Commission can transfer a complaint from one District Forum to another within the state for justice.
- S. 17BThe State Commission under the Consumer Protection Act can operate outside the state capital as permitted by the State Government.
- S. 18Procedure applicable to State Commissions
- S. 19ASection 19A mandates State and National Commissions to dispose of appeals within 90 days, limit adjournments to cases with sufficient cause, and record reasons for delays.
- S. 20Composition of the National Commission
- S. 21Jurisdiction of the National Commission
- S. 22Power of and procedure applicable to the National Commission
- S. 22AAllows aggrieved parties to request the National Commission to overturn ex parte orders for justice.
- S. 22BThe National Commission can transfer a complaint between different District Forums or State Commissions for fair proceedings.
- S. 22CThe National Commission under the Consumer Protection Act can operate from New Delhi or other locations designated by the Central Government.
- S. 22DSection 22D outlines who temporarily assumes the President's duties when they are vacant or unable to serve.
- S. 23Appeal
- S. 24Finality of orders
- S. 24ALimitation period
- S. 24BAdministrative control
- S. 25Enforcement of orders by the Forum, the State Commission or the National Commission
- S. 26Dismissal of frivolous or vexatious complaints
- S. 27Penalties
- S. 27ASection 27A allows appeals from District, State, and National Consumer Forums to higher consumer courts and the Supreme Court, with specific time limits.
- S. 28Protection of action taken in good faith
- S. 28A(1) All notices required by this Act to be served shall be served in the manner hereinafter mentioned in sub- section (2
- S. 29Power to remove difficulties
- S. 29AVacancies or defects in appointment not to invalidate orders
- S. 30Power to make rules
- S. 30ASection 30A allows the National Commission to make regulations with central government approval to implement the Consumer Protection Act, including setting costs for adjournments in consumer forums.
- S. 31Laying of rules
- S. 1973Section allows summary trial of offences under the Act by District, State, or National Commissions.